Privacy Policy

Last Updated: February 1, 2026

Ecopurity Hospitality Supplies (“Ecopurity,” “we,” “our,” or “us”) values your privacy and is committed to protecting the personal and business information of our customers, partners, and website visitors.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, create an account, submit orders or requests, or interact with us in connection with our wholesale and hospitality supply services.

1. Information We Collect

We collect information necessary to operate our business, fulfill orders, and provide support to wholesale and commercial customers.

A. Information You Provide to Us

This includes information you voluntarily provide when you:

• Create a customer account
  
• Submit a bulk or pallet quote request
  
• Place an order or order request
  
• Contact us via forms, email, phone, or messaging platforms
  
• Subscribe to email communications
  

Examples of information collected:

• Business name
  
• Contact name
  
• Email address
  
• Phone number
  
• Billing and delivery address
  
• Order details, quantities, and preferences
  
• Account login credentials
  
• Communications with our team
  

B. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
  
• Browser type and device information
  
• Pages viewed and interactions on the site
  
• Cookies and similar tracking technologies
  

This data helps us improve site performance, security, and usability.

C. Information from Third-Party Services

We may receive information from third-party platforms used to operate our store, such as:

• Shopify
  
• Payment processors
  
• Shipping and logistics providers
  
• Email and form submission tools
  

These services only share information necessary to perform their functions.

2. How We Use Your Information

We use collected information to:

• Create and manage customer accounts
  
• Review and process orders or order requests
  
• Respond to bulk quote inquiries
  
• Communicate about products, availability, and delivery
  
• Provide customer service and account support
  
• Improve our website, services, and ordering processes
  
• Comply with legal, accounting, and operational requirements
  
• Prevent fraud and ensure platform security
  

We do not sell personal or business data.

3. Customer Accounts & Wholesale Privacy

Customer account information is used strictly to:

• Identify authorized buyers
  
• Maintain accurate ordering records
  
• Manage pricing, order history, and delivery preferences
  
• Communicate order-related updates
  

Account data is accessible only to authorized personnel and trusted service providers required to operate our store.

4. Sharing of Information

We may share information only when necessary with:

• Shopify and related eCommerce infrastructure
  
• Shipping carriers and freight providers
  
• Payment processors
  
• Email and communication tools
  
• Legal or regulatory authorities when required by law
  

We do not share customer data for marketing purposes outside our business.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable core site functionality
  
• Improve user experience
  
• Analyze site performance
  
• Maintain security
  

You may control cookie settings through your browser preferences. Disabling cookies may affect certain site features.

6. Email & Marketing Communications

If you subscribe to our email communications:

• You may receive updates regarding products, availability, or promotions
  
• You may opt out at any time using the unsubscribe link or by contacting us directly
  

We do not send unsolicited marketing emails.

7. Data Retention

We retain customer and account information only as long as necessary to:

• Maintain accounts
  
• Fulfill orders and support requests
  
• Meet accounting, tax, and legal obligations
  

When data is no longer required, it is securely deleted or anonymized.

8. Data Security

We take reasonable and appropriate measures to protect your information, including:

• Secure hosting and encryption standards
  
• Restricted access to sensitive data
  
• Use of trusted third-party platforms with compliance standards
  

However, no system is 100% secure, and we cannot guarantee absolute security.

9. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the information we hold about you
  
• Request corrections to inaccurate information
  
• Request deletion of certain personal data
  
• Opt out of marketing communications
  

To exercise these rights, contact us using the information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Children’s Privacy

Our services are intended for business use only. We do not knowingly collect information from individuals under the age of 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be posted on this page with the revised “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Ecopurity Hospitality Supplies
📧 Email: contact@ecopuritysupplies.com
📞 Phone: (305) 351-3098