Terms & Conditions
Last Updated: February 1, 2026
These Terms & Conditions (“Terms”) govern your access to and use of the Ecopurity Hospitality Supplies website, services, and ordering platform (the “Site”). By accessing the Site, creating an account, submitting an order or request, or otherwise engaging with our services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Site or services.
1. Business Use Only
Ecopurity Hospitality Supplies (“Ecopurity,” “we,” “our,” or “us”) operates primarily as a wholesale distributor serving hotels, businesses, and commercial customers. Our products and services are intended for business-to-business (B2B) use only.
2. Customer Accounts
Certain features of the Site may require creating a customer account.
You agree to:
- Provide accurate and complete account information
- Maintain the confidentiality of your login credentials
- Notify us promptly of any unauthorized account access
We reserve the right to suspend or terminate accounts that contain inaccurate information or violate these Terms.
3. Orders & Order Requests
Orders submitted through the Site may be processed as:
- Standard orders, or
- Order requests (including bulk or pallet requests)
Submitting an order request does not constitute final acceptance. All orders are subject to review, availability, pricing confirmation, and acceptance by Ecopurity.
We reserve the right to refuse or cancel orders at our discretion.
4. Pricing & Product Information
Product descriptions, availability, and pricing are subject to change without notice.
Wholesale pricing, volume discounts, and promotional offers may vary based on:
- Order size
- Frequency
- Customer relationship
- Delivery requirements
Pricing errors or inaccuracies may be corrected prior to order fulfillment.
5. Billing & Payment Terms
Payment terms vary based on order type and customer approval status.
Accepted payment methods may include:
- Credit card
- Electronic payment
- Invoicing (where approved)
Payment is generally due prior to shipment unless alternative terms have been agreed upon in writing.
6. Credit Lines & Custom Pricing (Wholesale Customers)
Ecopurity may, at its discretion, offer eligible customers the opportunity to apply for:
- Custom pricing
- Volume-based discounts
- Credit terms or a line of credit
Approval of credit terms is subject to internal review and may require additional information.
Credit lines, payment terms, and discount structures:
- Are not guaranteed
- May be modified or revoked at any time
- Are subject to ongoing review and compliance
Failure to comply with agreed payment terms may result in suspension of credit privileges or account access.
7. Taxes
Customers are responsible for all applicable taxes, fees, and governmental charges unless valid tax-exempt documentation is provided and accepted.
8. Shipping & Delivery
Delivery timelines are estimates and may vary due to:
- Product availability
- Carrier performance
- Location
- External factors beyond our control
Risk of loss transfers to the customer upon delivery, unless otherwise agreed in writing.
Shipping costs and delivery methods are confirmed during order review.
9. Returns & Refunds
Returns, refunds, or exchanges are subject to approval and may vary based on product type and condition.
Certain items, including bulk or custom orders, may be non-returnable.
Customers must notify us promptly of any issues upon receipt of an order.
10. Intellectual Property
All content on the Site, including logos, text, images, and branding, is the property of Ecopurity or its licensors and may not be used without prior written consent.
11. Prohibited Use
You agree not to:
- Misuse the Site or services
- Submit false or misleading information
- Attempt to interfere with Site operations or security
We reserve the right to restrict access for violations of these Terms.
12. Limitation of Liability
To the fullest extent permitted by law, Ecopurity shall not be liable for indirect, incidental, or consequential damages arising from the use of the Site or our products.
Our total liability shall not exceed the amount paid for the applicable order.
13. Indemnification
You agree to indemnify and hold harmless Ecopurity from any claims, damages, or losses arising from your use of the Site, breach of these Terms, or violation of applicable laws.
14. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.
15. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site constitutes acceptance of the revised Terms.
16. Contact Information
For questions regarding these Terms, billing, or wholesale ordering, contact us at:
Ecopurity Hospitality Supplies
📧 Email: contact@ecopuritysupplies.com
📞 Phone: (305) 351-3098